Privacy Policy panas77 –
Protection Malaysia Member Data

Panas77 is an online casino platform fully committed to protecting the privacy of our members. This Privacy Policy applies to all personal information collected through panas77.pro, the panas77 mobile app, and all related services we offer to members in Malaysia.

This document is drafted to ensure you have a clear understanding of what information we collect, why we need it, how we use it, and the steps we take to keep it safe. We believe transparency is the foundation of trust, and we want you to feel confident and comfortable every time you use the panas77 platform.

If you are under 18 years of age, you are not permitted to use the panas77 platform and we will not knowingly collect any of your personal information. Should we discover that information belonging to an individual under 18 has been collected inadvertently, we will take immediate steps to delete it.

Panas77 collects various types of personal information depending on how you interact with our platform. Below is a detailed list of the data we collect and the purpose of each:

In addition to information you provide directly, panas77 also collects data automatically when you use our platform, including technical details about your device and internet connection. This data is used solely to improve platform security and performance.

Every piece of information we collect has a clear and lawful purpose. panas77 uses your personal data for the following purposes:

• Account Management: Creates and manages your member account, processes registration, and verifies your identity through the required KYC process.
• Transaction Processing: Processes your deposits and withdrawals securely using your preferred payment methods, including DuitNow, FPX, TNG eWallet, and USDT.
• Customer Support: Provides assistance and resolves any issues or inquiries you submit to our support team.
• Security & Fraud Prevention: Detects and prevents fraudulent activity, money laundering, account abuse, and other security threats.
• Legal Compliance: Meets the legal and regulatory obligations applicable to online gambling platform operations.
• Platform Improvements: Analyzes usage patterns to improve the user experience, fix technical bugs, and develop new features.
• Marketing Communications: Sends information about promotions, bonuses, and the latest offers — only to members who have agreed to receive such communications.

Panas77 does not sell, rent, or disclose your personal information to third parties for their own commercial purposes. However, there are limited situations where we need to share your information with certain parties in order to deliver our services properly:

• Payment Processors: Information required to process your financial transactions is shared with authorized payment processors, including recognized FPX, e-wallet, and crypto providers.
• KYC Service Providers: Identity verification information is shared with trusted third-party KYC service providers to ensure regulatory compliance.
• Game Providers: Required technical data is shared with game software providers to enable a smooth and secure gaming experience.
• Legal Authority: We will disclose information when required by law, court order, or a competent regulatory body.

All third parties that receive personal data of panas77 members are bound by strict confidentiality agreements and must comply with data protection standards equal to or higher than those we set ourselves.

The security of your personal data is an absolute priority for panas77. We implement multiple layers of technical and organizational safeguards to protect your information from unauthorized access, loss, destruction, or disclosure.

• 256-bit SSL Encryption: All communications between your device and our servers are protected by banking-grade 256-bit SSL encryption.
• Data-at-Rest Encryption: Sensitive data stored in our databases is encrypted using the robust AES-256 encryption algorithm.
• Two-Factor Authentication (2FA): panas77 offers two-factor authentication to provide an extra layer of security for your account.
• 24/7 Security Monitoring: Our cybersecurity team continuously monitors the platform infrastructure to detect any suspicious activity.
• Regular Penetration Testing: We conduct regular security audits by independent security experts to identify and address any system vulnerabilities.
• Internal Access Controls: Only authorised panas77 staff who require access to specific data may view members' personal information.

Panas77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

We use several types of cookies for different purposes:

• Essential Cookies: Required for core platform functions such as maintaining login sessions and security. These cookies cannot be disabled.
• Performance Cookies: Helps us understand how visitors interact with our platform by collecting anonymous data on pages visited and time spent.
• Functional Cookies: Saves your personal preferences such as language, display settings, and game preferences for a more personalized experience.
• Security Cookies: Helps identify and prevent fraudulent activity, cyberattacks, and unauthorized access to your account.

You can control and manage cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality and user experience of the panas77 platform.

As a panas77 member, you have certain rights regarding your personal data that we fully respect. These rights include:

• Right of Access: You have the right to request a copy of all personal data we hold about you at any time.
• Right to Rectification: If any of your information is inaccurate or outdated, you have the right to request an immediate correction.
• Right to Erasure: Under certain circumstances, you have the right to request the deletion of your personal data, subject to legal obligations requiring us to retain certain records.
• Right to Restriction of Processing: You may request that we restrict how we use your data in certain circumstances.
• Right to Data Portability: You have the right to receive your personal data in a machine-readable format for transfer to another service provider.
• Right to Object: You may object to the processing of your data for direct marketing purposes at any time.

Panas77 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable law. The following are our general data retention guidelines:

• Active Account Data: Retained for the duration your account is active and for a reasonable period following account closure.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysia's financial and anti-money laundering legal requirements.
• KYC Records & Identity Verification: Retained for the period required by applicable regulatory rules.
• Support Communication Data: Live chat and support email records are retained for 3 years for quality control and dispute resolution purposes.
• Technical Log Data: Access logs and technical security records are retained for 12 months for security and troubleshooting purposes.

When data is no longer needed and there is no legal obligation to retain it, panas77 will delete or anonymise that data securely and irreversibly.

Panas77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Any changes made will be published on this page with a new "Updated" date.

For significant changes that may affect your privacy rights, we will endeavour to provide appropriate notice via in-platform notifications or an email to your registered address. Continued use of the panas77 platform after such changes are published will be considered acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the panas77 privacy team is ready to assist you.

You can reach us through the following channels:

• Live Chat 24/7: The fastest way to get help — available directly on the panas77 platform at all times.
• Support Email: Send your written enquiry to [email protected] and we will respond within 24 working hours.
• Help Center: Visit the FAQ us for answers to frequently asked questions about privacy and account security.

Panas77 takes every privacy-related inquiry seriously and is committed to responding accurately, transparently, and satisfactorily to each one received. Your trust is the most valuable asset we safeguard.